Monday, July 4, 2011

Hosted Dialer

Contact centers are constantly looking for ways to improve efficiency while reducing costs. SoundBite’s hosted dialer ends the search for the right balance between contact effectiveness and cost-efficiency.

Organizations can leverage the on-demand dialer capabilities and near unlimited dialing capacity to scale as needed, increase contact rates, and achieve a positive ROI right from the start.

Drive More Conversations

Use predictive pacing to automatically adjust the rate of outbound calls according to agent and contact center availability
Minimize connection time and capture customized call disposition types using SoundBite's web-based Agent Voice Portal
Blend predictive dialing with automated voice, text, and email messaging into a single contact strategy to increase contact rates
Spend less time dialing and more time talking with customers by only delivering live parties to agents
Ensure security and compliance with SoundBite Engage PCI certified platform and centralized compliance management

Tuesday, June 7, 2011

Happy Telemarketing

4 Easy ways to have fun whilst Telemarketing:

1. Work for a company you like, selling a service or product that you are proud of. Telemarketers who distance themselves emotionally from their product will not only sell far less of it, but worse still, they will find it really hard to love their work. Passion is fun! Boredom is not!

2. Connect with your clients. Every “Hello” you utter should have a warm, familiar, friendly tone to it. When a client innately senses that you are a good, genuine person, they will respond well to you, making it easier for you both to have a phone conversation that you will enjoy. As a consequence, again, you will also get better results!

3. Check your physiology. Sit up straight in a comfortable chair. Make sure you are smiling and looking up. Your physiology plays a large part in determining your psychology. So if you want to feel happy, take on the physical characteristics of someone who is happy.

4. Know your stuff. Make sure you are very clear on what you need to ay and how you are going to say it. Confident people who know their stuff always have more fun in any job they do…. Telemarketing included.

Happy Telemarketing!

Wednesday, March 16, 2011

Easy Driver - Finy any Drivers

With the friendly user Interface, Driver Easy can save you too much time & energy to find out the latest drivers of your computer. Don’t be annoying ,it is fully compatible with all current OS .

Thanks to its Industry-leading technology , 100,000 + hardware driver database, daily-updating drivers support, DriverEasy will drive your computer more faster and assure your system running more safe & steadily.

Does your computer problem sometimes drive you “crash” too?!

Ok, now download DriverEasy. Just one touch, you will be eased!

Some features:

- Auto Detect & Download Drivers
- Detect & Download Driver for Unknow Device
- Keep Existing Driver Up-to-Date
- 1,000,000+ Hardware Driver Database
- Supports Windows XP, Vista & 7
- FREE for Personal Use
- Extremely Easy-to-Use.

Hardware Support:

Audio Driver
Sound Card, Audio Card, AC'97, High Defination Audio

Printer Driver
Inkjet Printer, Laser Printer, Impact Printer

Modem Driver
33.6K Modem, 56K Modem, V.92 Modem, External Modem, PCI Modem, USB Modem

Video Driver
Video Card, Graphic Card, Radeon Driver, GeForce Driver

Scanner Driver
USB Scanner, Flatbed Scanner, TWAIN Driver

PCI Driver
PCI Card Driver, PCI Audio Card, PCI-E Video Card

Ethernet Driver
Ethernet Card, Lan Card, Network Card, NIC Card

Chipset Driver
Intel Chipset, AMD Chipset, nForce Chipset, VIA Chipset, SIS Chipset

Bluetooth Driver
Bluetooth Dongle, USB Bluetooth, Bluetooth Adapter, Bluetooth Device

USB Driver
USB 2.0, USB Device, USB Controller, USB Adapter, USB Wireless

Download From soft82.com

Sunday, February 13, 2011

Deamon Tools

DAEMON Tools Lite Publisher's Description
DAEMON Tools is a free virtual CD/DVD-ROM emulator
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DAEMON Tools is a virtual DVD-ROM emulator based on a SCSI miniport driver. It emulates max. 4 DVD-ROM drives and works with CD/DVD images created by many burning programs. It is great on notebooks without a physical CD-/DVD-ROM drive or to save akku power and speed up CD/DVD access. In opposite to other CD-/DVD-ROM emulators DAEMON Tools doesn't use a proprietary container format. The advantage is that you can can burn the images you're using with DAEMON Tools right away or just test an image before burning it to see if it was created correctly. DAEMON Tools works with most image formats and supports nearly any CD copy protection. Moreover it has a special feature to make physical (burned) backups of many copy protected CDs work.It supports Alcohol120%-Images (MDS-Files) and RMPS-Media (Emulates physical characteristics of protected CD's (like VOB-Protect, Starforce 1/2 and the so-called Securom V4.8x!)) DAEMON Tools also supporting Playstation(R) images to use with PSX emulators like Virtual Game Station or bleem! It's also great if you want save Power on your Notebook.

Downoad Deamon Tools From here Download From soft82.com

Monday, January 31, 2011

ESF Database Migration

ESF Database Migration Toolkit Standard Publisher's Description
Transfer data across various database/file systems
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This toolkit dramatically cuts the effort, cost, and risk of migrating to/from any of the following database/file systems: Oracle, MySQL, SQL Server, PostgreSQL, IBM DB2, Informix, Teradata, Visual Foxpro, SQLite, FireBird, InterBase, Microsoft Access, Microsoft Excel, Paradox, Lotus, dBase, CSV/Text and transfer any ODBC DSN data source to them.

This toolkit provides a friendly step-by-step Wizard-GUI. All you want to do is: select a data source and a target output format, then submit migration! All table structure, data, schema(Oracle, SQL Server 2000 or higher, PostgreSQL), LOB(Large Text/Binary Objects), primary key/foreign key, indexes, auto-increment(serial) and default value will be migrated.

When you want to migrate data between two different character-sets(e.g.: UTF8, CP1250 etc) tables, it also converts data character-set automation. You also can transform field name/datatypes/nullable/precision/numscale or filte data in migrating

It features DBMS Native API and bulk-insert technology that can enhance productivity by speeding up the entire migration process. Our customers success by using this tool to migrate Carrier-Grade database with multi-million records(SQL Server to Oracle)!

Program Features:

*POWERFUL. More than 256 migration methods in one toolkit. i.e.

o From / to Oracle 8i/9i/10g/11g migration
o From / to SQL Server 6.5/7.0/2000/2005/ 2008 migration
o From / to MySQL 3.23/4.x/5.x migration
o From / to PostgreSQL 7.x/8.x migration
o From / to IBM DB2 5.x/6.x/7.x/8.x/9.x migration
o From / to Teradata migration
o From / to Access 95/2000/2003/2007 migration
o From / to Excel 95/20002003//2007 migration
o From / to Visual Foxpro (free DBF/DBC) migration
o From / to SQLite 3.x migration
o From / to FireBird migration
o From / to InterBase migration
o From / to dBase III/IV/5 migration
o From / to Paradox 3.x/4.x/5.x migration
o From / to Lotus WK1/WK3/WK4 migration
o From / to CSV/Text File/MailBox/Html migration
o Migrates from any ODBC DSN

*SIMPLE. This toolkit provides a step-by-step Wizard-GUI, it can migrates one database/file format to the others in 3 steps, everyone can use it easily.

*HIGH-SPEED. According to thousands of tests, ESF Database Migration Toolkit average speed is the fastest one!

*COMPREHENSIVE. Migrates LOB(large objects), Primary Keys, Indexes, Foreign Keys, Default Value and Autoincrement(Auto-ID) etc, and migrates between different Schema(Oracle, SQL Server 2005 or higher, PostgreSQL).

*FLEXIBLE. You can change table/field name, datatype, length, default value and etc, or filter data in migrating.

*WORLDWIDE. Supports UNICODE and migrating between different character-sets automation(e.g.: UTF8, LATIN, CP1250, ASCII and so on);

Download your software from here

Download From soft82.com

Thursday, January 27, 2011

Nero Software

Nero Publisher's Description
Nero: Burn video, audio, data CDs and DVDs
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Nero provides you with over 20 applications in one solution to complete all your digital media tasks on your PC and on your TV.

Nero brings the digital world to your PC. Now it's easy to organize and manage all your multimedia files, as well as create and edit new digital content. Nero's sleek design and user-friendly tools make completing projects fun and enjoyable.

You can request the Trial Serial Number from here: http://www.nero.com/eng/downloads-nero9-trial-serial.php

Features

- Direct access to all features from the project launcher
- High Definition format support
- Xbox 360 and PlayStation 3 streaming features
- Blu-ray Disc and HD DVD burning support
- SecurDisc data protection support
- Copy a disc with just one click
- Graphics optimized for Windows Vista
- Continual free updates

Applications of the Nero

Nero Mobile
Nero Mobile is an impressive media suite that provides a central repository for various media files, thereby turning smartphones and personal digital assistants (PDAs) into a powerful mobile media center.

Nero Home
Nero Home combines TV and the recording of TV channels with the playback of DVDVideos and audio/video files in one easy-to-use interface.

Nero Burning ROM
The powerful burning software Nero Burning ROM allows you to burn your data, music titles, and videos to disc.

Nero Scout
Nero Scout is a database program that creates a database from all media files on your computer so that it is indexed, cataloged, and made available for other Nero Suite programs.

Nero Search
Nero Search is a search wizard that allows you to search for files on your computer quickly and easily.

Nero StartSmart
Nero StartSmart is the user-friendly command center of the Nero Suite.

Nero Express
Nero Express provides all the performance and efficiency of Nero Burning ROM with a simplified user interface.

Nero Vision
Nero Vision is a program for recording, editing, and burning films and slide shows with an extremely user-friendly interface.

Nero Recode
Nero Recode allows you to copy non-copy-protected DVD-Videos to DVD and in this way archive them.

Nero WaveEditor
Nero WaveEditor allows you to record pieces of music, edit the corresponding audio files, for example using various filters and sound optimization methods, and finally burn them using Nero Burning ROM or Nero Express.

Nero SoundTrax
Nero SoundTrax is the professional application for the production of audio CDs. Instead of simply compiling audio files into a playlist for a CD as before, you can now mix or change the contents of the audio files.

Nero CoverDesigner
Nero CoverDesigner allows you to design covers, booklets, and labels.

Nero ShowTime
Nero ShowTime allows you to play all digital recordings (e.g. movies, TV programs, home videos, DVD-Video) with excellent picture and sound quality.

Nero PhotoSnap
Nero PhotoSnap allows you to edit photos and improve their quality using various optimization options.

Nero PhotoSnap Viewer
Nero PhotoSnap Viewer allows you to display image and photo files and search for them in image directories.

Nero MediaHome
Nero MediaHome allows you to stream TV, videos, music, and pictures on UPnP (Universal Plug and Play) capable devices and also on Nero ShowTime 2.

InCD
InCD, the packet writing application, allows you to format CDs/DVDs so that they can be used as diskettes.


Download From soft82.com

Wednesday, January 26, 2011

TeamViewer Publisher's Description

TeamViewer Publisher's Description
Remote Control and File Transfer over the Internet, even behind Firewalls
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TeamViewer is a simple and fast solution for remote control, desktop sharing and file transfer that works behind any firewall and NAT proxy. To connect to another computer just run TeamViewer on both machines without the need of an installation procedure. With the first start automatic partner IDs are generated on both computers. Just enter your partner's ID into TeamViewer and the connection is established immediately. With many thousand users worldwide TeamViewer is a standard tool to give support and assistance to people in remote locations. The software can also be used for presentations, where you can show your own desktop to a partner, e.g. to present a software solution. TeamViewer also is VNC compatible and offers secure, encrypted data transfer to maximize security.

Download From soft82.com

Tuesday, January 25, 2011

Avira Antivirus

Avira Antivir Virus Definition File Update Publisher's Description
Avira ensures permanent antivirus protection for Windows files
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Avira offers frequent virus definitions updates in order to keep its users safe from new malware outbreaks.
However, there are computer users who do not perform such updates as often as required, while many others do not use antivirus protection at all. For all those experiencing the damaging effects of a virus infection, Avira's researchers have prepared a free removal tool, which can be used to eliminate major distinct threats.

Download Avira Antivirus from here:


Download From soft82.com

Monday, January 24, 2011

91 PC Suite for Windows

91 PC Suite for Windows Mobile Publisher's Description
Manage your smart phone easily and safely!
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PC Suite fully supports mobile phones on the iPhone, Android and Windows Mobile platforms. As long as you have PC Suite, massive resources are free to access.

Free!

PC Suite is totally free to use. Additionally, it offers free technical support, free resources downloading and installation. free paid mobile phone resources cracked and shared by friends on the internet.

Manage your smart phone easily and safely!

Back up and import contacts, back up and import call logs and SMS records, set the ringtones, themes and wallpapers, manage the system, memory and registry of the phone, install and uninstall software, manage schedule…you can manage all functions and settings on your smart phone.

Gorgeous use experience!

We integrate the iPhone style in PC Suite to make you enjoy the most fashionable interface and feel the most considerate operation during your use.

Massive resources, free to install!

Wallpapers, ringtones, themes, softwares, games and eBooks, FREE is our eternal principle.

Saturday, January 22, 2011

Softphone Dialers

GSCLite released for VoIP Anti-Blockade, get free trial

SpeedVoIP Debuts VoIP Anti-Blocking.
For political & economic reasons, ISP may block VoIP in your country. To protect your VoIP business & profit, SpeedVoIP Communication Technology Co., Ltd. is providing Security VoIP software solution, VGSCLite, which installed on the PC at the client side. And it’s specifically for softphone such as X-Lite.
Key Features:
Maximum call completion rate and maximum voice service duration
SIP core standards and a variety of drafts supported
Proprietary link layer protocol for controlling
Any 3rd-party Softphone/ATA/Gateway/IPPhone/IAD and SIP Proxy/Registrar/SBC supported
The most comprehensive codec including g.711/g.723/g.729ab/iLBC/gsm/speechX supported
Bypassing Narus and Verso platform detection
Flexible user-customized encryption policy driven
Strict call path protection and security up to termination
Only simultaneous signaling/media/T.38 fax packet support across any firewall.
No network or firewall modification is required.
Excellent voice quality without any latency and performance compromise
Small footprint terminal SDK
Available on all major platforms.

Friday, January 21, 2011

Luxury Watches

Luxury watches is an unchanging attribute of luxury lifestyle along with exclusive jewelry and unique cars. It’s noteworthy that the cost of some luxury watches exceeds cost of unique cars. And it’s not surprising – these watches are truly a masterpiece, museum exhibits of extraordinary beauty. There are many companies and small workshops around the world that are producing luxury watches. Some luxury watches are unique – they exist only in single copies or issued strictly in limited editions. Unique luxury watches can be designed for specific individuals by order or devoted to some significant event, for example – anniversary of a watch company. We’ve gathered a small collection of the most beautiful and spectacular luxury watches in the world. Price of featured watches is from $5,000 to $1,5 million.



Double Tourbillon 30° Vision

Elegant luxury watch from Greubel Forsey – Double Tourbillon 30 ° Vision. Designed in 2006, this rare chronograph in white gold with a double tourbillon is estimated at $200,000 – 300,000.

Thursday, January 20, 2011

Email Marketing Tips

Quick Tips From An Email Marketing Maven

1. It’s all about relevance. Be interesting. Don’t be self-serving.

2. Keep it short and sweet so people read it immediately. “I’ll get to it later” is the kiss of death.

3. Don’t revert to your “formal” voice when writing. You’ve got a personality, show it.

4. Put a teaser in the email, and a link back to your website. Engage them there.

5. Links in the email are great because they’re trackable. You can figure out what’s working.

6. Once a month is about the right level of frequency for most small businesses.

7. Two things that get your email opened: #1: “From” and #2 “Subject”.

8. Most important: Be Empathetic! If you “listen between the lines” in the video, you’ll see several times where Gail suggests asking yourself “how would you react?”

All things considered, we’d rather you focus on inbound marketing. But, if you’re spending some energy on email marketing, you might as well do it well and get your messages read.

Read more: http://blog.hubspot.com/blog/tabid/6307/bid/4384/8-Great-Tips-From-An-Email-Marketing-Maven.aspx#ixzz1Bc9uuqSP

Wednesday, January 19, 2011

A Telemarketer

I have been telemarkting for about 4 years off and on now. It is amazing just how ugly some people are inside. I started out calling home owners in the evening. I will never go back to that. I used to get that they were eating dinner all the time. Then why did you answer your phone. If your meal was so great that you are getting mad at me for calling. Dont get up from the table. I then moved to calling business owners. I thought that things would get better then. I was wrong. Now I get they are in meetings. Again, if your meeting is that important then why did you answer the phone. I am sure that you have voicemail. You cause your own anger.

I work for one of the largest online advertising companies on the internet. NO....is isnt Google.

I am not calling to just take your money. I am calling to help you make money. Why not listen to what I have to say. That is all that I ask. Listen and see if what I am offering will benefit you. What will giving me five minutes of your time to tell you how I can make you money hurt anyone?

Instead, I get "Take me off you list..dial tone" First of all, there is NOT A DO NOT CALL LIST for business listings. Or before I even finish telling you who I am and where I am calling from tell me that you are not interested. Alright....what is a receptionist job? If my memory serves me it is too answer the phone and connect you to who you need to speak with. Not make final decisions concerning the company and their marketing plans.

Thursday, January 13, 2011

Outsource Telemarkting to Pakistan

Outsourcing your call center solution to Pakistan, rather than performing the work in-house, allows you to choose a small or large contact center, depending on your needs and budget. A small contact center inPakistan might offer more personalized service. At a large call center, you run the risk of being a small fish in a very big pond. Agents working at smaller call centers in Pakistan might also benefit from more individual attention from management, which is crucial for initial and ongoing training and development in order to maximize performance levels. Smaller contact centers can also be faster to respond since there is less red tape to slow down progress. Finally, employee turnover is usually lower in smaller call centers in Pakistan, which could be attributed to a close knit family atmosphere.

On the other hand, larger call centres in Pakistan offer formal coaching and career progression due to more structure. They will also most likely have more cutting edge technology, tools and equipment. This can have a huge impact on which call center solution will best match your needs. A large centre in Pakistan naturally also has more staff members, which is convenient when you need to increase your sales force or increase the number of inbound representatives to coincide with a new product launch, for instance.

Saturday, January 8, 2011

Spitfire is a good predictive Dialer

SpitFire Products: Predictive, Auto, and PBX

Award winning predictive dialer and auto dialer software by OPC Marketing. OPC manufactures SPITFIRE® brand Predictive Dialers and AutoDialer solutions. Our Spitfire Predictive, Auto and Hybrid dialing software systems are a legendary platform. They regularly out produce every dialer in their class. We also offer our new Spitfire PBX, a flexable, easy to use phone system. We back up our dialing software with exceptional technical support service. Please select from one of the dialer software product categories below to find the right dialing solution for your business.

Tuesday, January 4, 2011

Bell Canada Pays huge Fine

The CRTC website reports:

The Canadian Radio-television and Telecommunications Commission (CRTC) today announced that it has reached a settlement with Bell Canada over the company’s unauthorized telemarketing practices. The CRTC has issued a notice of violation, and Bell Canada has paid an administrative monetary penalty of $1.3 million to the Receiver General for Canada.

Between January and October of this year, calls were made to consumers who had registered their numbers on the National Do Not Call List (DNCL) or who were or should have been on Bell Canada’s internal do not call list. These telemarketing practices are contrary to the National DNCL Rules. The CRTC’s investigation found that the calls originated from independent telemarketers hired by Bell Canada to promote and sell its television, telephone, wireless and Internet services.

“All telemarketers must respect the wishes of Canadians who have registered their telephone number on the National DNCL or requested that a telemarketer include their number on its internal do not call list,” said Andrea Rosen, the CRTC’s Chief Telecommunications Enforcement Officer. “Even though the calls in this instance were made by third parties, Bell Canada must ultimately ensure that the rules are followed. We appreciate Bell Canada’s willingness to work with us to address our concerns.”

In a separate investigation, the CRTC also found that Bell Canada had used automated calling devices to communicate with its prepaid mobile customers without obtaining their prior express consent. Bell Canada has not admitted fault with regard to its use of automated calling devices. However, upon being made aware of the CRTC’s concerns, Bell Canada voluntarily undertook to:

* immediately cease making these types of calls, and
* make a monetary payment of $266,000 to the Institute for Information and Systems Engineering at Concordia University.

In addition, Bell Canada has undertaken to review its compliance policies to ensure ongoing adherence with the CRTC’s telemarketing rules. Some of Bell Canada’s improvements have already been implemented and further enhancements are forthcoming.

Saturday, January 1, 2011

Everything is becoming a Crime in America

We are throwing anyone and everyone in prison these days. It is getting absolutely ridiculous. Today, the United States leads the world in the number of prisoners and in the percentage of the population in prison. The United States has 5% of the world’s population, but approximately 25% of the world’s incarcerated population.

According to the U.S. Bureau of Justice Statistics, as of the end of 2009 a total of 7,225,800 people were either on probation, in prison or on parole in America.

That is a sign of a very, very sick society. Either we have a massive crime problem or the “control grid” that our leaders have erected for us is wildly out of control.

Or both.

But how in the world are we supposed to have a healthy economy if our entire nation is being turned into one gigantic prison?

Sadly, it is not just hardcore criminals that are being rounded up and abused by authorities these days. The following are 14 of the most ridiculous things that Americans are being arrested for….

#1 A Michigan man has been charged with a felony and could face up to 5 years in prison for reading his wife’s email.

#2 A 49-year-old Queens woman had bruises all over her body after she was handcuffed, arrested and brutally beaten by NYPD officers. So what was her offense? The officers thought that her little dog had left some poop that she didn’t clean up.

#3 A 56-year-old woman who was once a rape victim refused to let airport security officials feel her breasts so she was thrown to the floor, put in handcuffs and arrested.

#4 In Milwaukee, one man was recently fined $500 for swearing on a public bus.

#5 Several years ago a 12-year-old boy in South Carolina was actually arrested by police for opening up a Christmas present early against his family’s wishes.

#6 In some areas of the country, it is now a crime to not recycle properly. For example, the city of Cleveland has announced plans to sort through trash cans to ensure that people are actually recycling according to city guidelines.

#7 A 12-year-old girl from Queens was arrested earlier this year and taken out of her school in handcuffs for writing “Lex was here. 2/1/10″ and “I love my friends Abby and Faith” on her desk.

#8 Back in 2008, a 13-year-old boy in Florida was actually arrested by police for farting in class.

#9 The feds recently raided an Amish farmer at 5 AM in the morning because they claimed that he was was engaged in the interstate sale of raw milk in violation of federal law.

#10 A few years ago a 10-year-old girl was arrested and charged with a felony for bringing a small steak knife to school. It turns out that all she wanted to do was to cut up her lunch so that she could eat it.

#11 On June 18th, two Christians decided that they would peacefully pass out copies of the gospel of John on a public sidewalk outside a public Islamic festival in Dearborn, Michigan and within three minutes 8 policemen surrounded them and placed them under arrest.

#12 A U.S. District Court judge slapped a 5oo dollar fine on Massachusetts fisherman Robert J. Eldridge for untangling a giant whale from his nets and setting it free. So what was his crime? Well, according to the court, Eldridge was supposed to call state authorities and wait for them do it.

#13 Once upon a time, a food fight in the cafeteria may have gotten you a detention. Now it may get you locked up. About a year ago, 25 students between the ages of 11 and 15 at a school in Chicago were taken into custody by police for being involved in a huge food fight in the school cafeteria.

#14 A few years ago a 70 year old grandmother was actually put in handcuffs and hauled off to jail for having a brown lawn.

Why in the world would anyone approve of the police arresting ordinary Americans for such things?

It seems like ever since 9/11 the whole country has gotten “security fever”.

Suddenly we need to “get tough” on everyone.

Yes, crime is making a comeback, but once upon a time the police in this country were able to handle crime quite well and be courteous and helpful to ordinary citizens at the same time.

But today it seems like nearly every single encounter with police ends up being negative.

It does not have to be that way.

The rest of the world sees what is going on in this country and many of them are deciding that they simply do not want to spend their tourist dollars here anymore. That is not a good thing for our economy.

As the government continues to get even bigger and exerts even more control over our lives, many of our own people are getting sick of it and are moving abroad.

America used to be the land of the free and the home of the brave.

That is no longer true.