Tuesday, June 7, 2011

Happy Telemarketing

4 Easy ways to have fun whilst Telemarketing:

1. Work for a company you like, selling a service or product that you are proud of. Telemarketers who distance themselves emotionally from their product will not only sell far less of it, but worse still, they will find it really hard to love their work. Passion is fun! Boredom is not!

2. Connect with your clients. Every “Hello” you utter should have a warm, familiar, friendly tone to it. When a client innately senses that you are a good, genuine person, they will respond well to you, making it easier for you both to have a phone conversation that you will enjoy. As a consequence, again, you will also get better results!

3. Check your physiology. Sit up straight in a comfortable chair. Make sure you are smiling and looking up. Your physiology plays a large part in determining your psychology. So if you want to feel happy, take on the physical characteristics of someone who is happy.

4. Know your stuff. Make sure you are very clear on what you need to ay and how you are going to say it. Confident people who know their stuff always have more fun in any job they do…. Telemarketing included.

Happy Telemarketing!