Thursday, July 15, 2010

howtotelemarketing.blogspot.com presents building your own telemarketing script

howtotelemarketing.blogspot.com presents building your own telemarketing script


Building Your Own Script

While you'll never be able to stop all telemarketers from disturbing you, it is possible to ensure that telemarketers who do will never call again.

Federal regulations require that telemarketers keep and maintain a Do Not Call List. This is a list of phone numbers that the company may not call again for ten years. Next time a telemarketer calls, make sure to tell them to put your phone number on that list. (In recent years, I've adopted the following response to the first thing a telemarketer says: "It is the policy of this household to withhold all future business from companies that solicit us via telephone." For most "legitimate" telemarketing efforts, this results in an immediate apology, a toll-free number to call if I have any questions, and no future calls from that organization, as this is usually interpreted in their script as a do not call response. For the rest, I just hang up after making that statement and hope they got the message.)

If you want to be removed from a master marketing list used by hundreds of companies, send a signed request asking to be removed from all telemarketing lists, along with your full name, street address, city, state, ZIP Code, and phone number (including area code) to:

Direct Marketing Association
PO Box 9014
Farmingdale, NY 11735-9014

You may wish to do more than just get your name on a list; perhaps you even want to take up the telemarketer's time and make them squirm a bit. You need to know a few things:

* When telemarketers call you they use a 'script.' (Below you'll find your own script to use back on them. When a telemarketer starts getting asked the right questions, they start getting nervous. This can be very amusing.)
* If telemarketers violate certain federal regulations while speaking to you, you may be able to sue them for $500.
* Most importantly, if you ask to be put on a company's Do Not Call List, they may not call you again for 10 years.

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