Call Fire

Virtual Call Center Solution

* Have many (10-500) agents work from home.
* VCC (Virtual Call Center) initiates outbound calls, and automatically connect live answer calls to your agents that work from home.
* VCC detects the outcome of every call, as entered by the agent at the end of every phone call. (For example, #44# may indicate that the phone call resulted in a sale.
* Comprehensive statistics are provided at the end of every campaign, with talk-time percentages, outcomes, and agent performance data.

CallFire Facts

* Generate as many leads as you want, as quickly as you want them.
* Create live transfers OR simply capture the Caller-ID of interested parties based on the keypad numbers they press, and call them back later.
* The outcome of every phone call is recorded, and can be easily downloaded as an excel spreadsheet.
* Transfer campaigns can be sent to any 10-digit telephone number which may route to your call center or sales team!
* You only pay for Live Answer pickups and Answering Machines. You don't pay for Busy's, No Answer's, or Bad numbers.
* Save $1000's on marketing costs, received substantial ROI, and target your market like never before.
* CallFire requires nothing except an internet connection and a credit card

Sample Campaign from ABC-Mortgage Inc

When an individual picks up the phone, CallFire plays the following sound file (LiveAnswer.wav):

"Hi my name is Kim and I'm here to tell you about the 1% solution. It's a home refinancing plan that can save your family hundreds of dollars each month. Press 1 to speak to someone about this refinancing plan, or press 2 to be put on our Do-Not-Call List, but press 1 to hear how you can save $100's of dollars each month!"

If user presses 1, Call transfers to (310)-555-5555. (Their office with Loan Officers on staff.)
If user presses 2, User hears "Thank you. You are now on our Do-Not-Call List. Goodbye."